Phone Case FAQs


Frequently Asked Questions (FAQs) - Seashell iPhone Cases


Dive into our Seashell iPhone Cases FAQs for a wave of information:

1. Are the Beach Hause iPhone cases compatible with wireless charging?

  • Absolutely! Our cases are compatible with most wireless drop chargers. However, our cases are not compatible with Magsafe Chargers or charging stands. 

2. How protective are your phone cases?

  • Our dual-layered Tough cases are the guardians of your device. With nonslip sides and shock-absorbing cushioned corners, they've got your back. These cases are 10-Foot Drop Tested for maximum protection.
  • Crafted with an impact-resistant polycarbonate outer shell and a TPU inner lining for superior impact absorption.
  • Enjoy a sleek look with 1.5mm raised bezels/lip for screen and camera protection.

3. Can I return or exchange my phone case?

  • Of course! We want you to be thrilled with your purchase. Any defects, and we'll replace your item, ensuring you're 100% happy.

4. Do you have a warranty on your phone cases?

  • Yes, our warranty covers defects in materials, craftsmanship, or functionality.
  • Please note, the warranty does NOT cover:
    • Orders over 6 months old
    • Final Sale/Discounted items/BOGO Offer
    • Replacement items
  • Wear and tear items like scratches, scuffs, and fading are not covered.
  • Fading of color/discoloration from dirt and everyday handling
  • Deterioration and/or defects resulting from normal aging, abuse, or improper use of the product.
  • For products within warranty, we'll replace or exchange with the same item if available. If not, choose a different design of equal price.

5. Why does my seashell phone case have imperfections?

  • Embrace the uniqueness! Our cases are crafted from natural seashells, and imperfections are a testament to their oceanic origin. The environment adds character and individuality to each case.

Still have questions? Ride the wave to our Contact Page, and we'll be happy to assist you! 🐚